The hotel was an easy base for enjoying a central area, right by a nice shopping center and hospital, subway/metro, and river. Great location - a few steps away from everywhere we needed. Being close to Siji Ting was nice, we had dinner there.

Clean hotel with wonderful and fantastic breakfast. Consistently courteous and supper friendly staff, recently renovated room with separately bedroom, comfy bed, a second fan. True 5-star experience, good service. The early check-in process too. Location near a many food places, Lawson, and even Wal-Mart for convenient buying of supplies, and Close to subway / metro.

Wi-Fi connection was slow.

Perfect base for exploring Shanghai. Clean hotel with accommodating staff. High quality and beautifully maintained room. Comfy and favorable location. Convenient stores nearby. Just off the subway line. Nice shopping center and hospital nearby. Enjoyable and satisfactory breakfast with lots of food options.

Fancy hotel, it has excellent service and FAVOURABLE location close to a big shopping mall.

Convenient location near subway, cozy room, excellent breakfast, friendly staff, quick room service.

Nothing I didn't like to be fair.

Rooms were clean. The staff very nice.

The breakfast was very much geared towards Chinese business people, but the hygiene in the breakfast area did not meet the standard I expected! The advertised continental breakfast was very piteous. The coffee was miserable! The fully automatic coffee machines were not clean from the outside. Drinks at the hotel bar were overpriced! A bottle of beer cost about 9€.

price performance, top breakfast, class gym, great

The hotel had everything we needed, from spacious and clean rooms to excellent facilities. It was conveniently located right next to the subway station, making transportation easy. The staff were friendly and accommodating, providing personalized service. The breakfast spread was fantastic, offering a wide variety of options.

No negatives from this place.

Executive Room booked - the room was well equipped. Bathroom clean - I personally like the implementation of the new environmental guidelines (Reduction of Plastic Waste). Almost everything previously available in plastic packaging (toothbrush, razor etc) is no longer available. Breakfast is very extensive. Hotel near a central metro station

Taxi situation bad

Very friendly and helpful staff

The hotel is located in the heart of Pudong District, making it convenient for exploring the area and accessing local amenities. The staff at this hotel provide outstanding service, going above and beyond to ensure a pleasant stay for guests. The rooms are well-appointed, with nice views and comfortable beds. The bathrooms are clean and well-maintained. The breakfast spread offers a wide variety of local and international food, satisfying every guest's palate.

All aspects of my stay were great, nothing to complain about.

Very good hotel, rooms with large bathroom, friendly concierge service that helped me to find my lost wallet.

beds a little too soft, room with carpet

Everything's fine at the hotel. There should be a sign at the subway exit.

I recently stayed at the Sheraton in Pudong for a week-long business trip. The staff were incredibly friendly and provided personalized service, particularly in the bar area. The room was spacious, clean, and had stunning views from the 20th floor. The breakfast buffet was fantastic, offering a wide variety of options to suit all tastes. I highly recommend this hotel for both business and leisure travelers.

Would recommend this hotel.